Signal/Noise is a space for me to briefly comment on all things other than baseball. (Although that subject will inevitably find its way here.) If there is a general theme that runs through the site, it is my personal obsession with information and analysis, in particular the various ways that we can (and try to) separate credible information from the vast noise that exists. In particular, I am interested in how we can determine when people and organizations can be trusted in situations where they have an incentive to deceive–i.e. when the signals they send can be deemed credible. Moreover, I am interested in how we can craft better signals of our own so that we can engender trust and credibility with those we interact with (family, friends, customers, employees, etc.).
Currently, I am a Senior Practice Consultant and Subject Matter Expdert with Gallup Consulting based in Princeton, NJ. As a Senior Practice Consultant for Gallup, I work with companies to help them align their human capital and internal processes with their overall strategy to drive top- and bottom-line growth. (That’s consultant-speak for “I help companies perform better”). I have worked extensively with companies in the consumer goods, financial, healthcare, hospitality, insurance, and pharmaceutical industries. I am an expert at combining various methodologies — including quantitative research and ethnographic, observational, and other qualitative techniques — to understand and influence human behavior.
In my spare time (what little there is), I write a weekly column at FanGraphs.com — a leading website that provides data and analysis on professional baseball read widely by members of the media and major league front offices. My work has been featured in and cited by leading outlets, such as ESPN, MLB Network, The New York Times, CBSSports.com, Grantland.com, and Baseball Nation. I am also a featured guest on MLB Network’s Clubhouse Confidential — the first television show to focus on advanced analytics in baseball — and serve as an advisor to the show. You can find links to my media appearances and sample research/writing here.
My wife, Kate, and I live in New Jersey along with our three children.
See my LinkedIn profile for more information.
*The views expressed on this website do not reflect those of Gallup Consulting and are solely those of its author.